Recovery Support Specialist Supervisor

About the role

CommQuest is currently seeking a Full Time Recovery Support Specialist Supervisor at our Recovery Campus in Massillon, OH. The Recovery Support Specialist Supervisor (RSS Supervisor) provides day-to-day leadership, training, and support to Recovery Support Specialists while helping ensure a safe, structured, and recovery-oriented environment for clients. This role supports RSS onboarding and development, coordinates daily staff activities, promotes effective client support and engagement, and serves as a key link between Recovery Support Staff, House Management, and clinical teams.

Responsibilities

• Lead Recovery Support Staff Training and Development
• Coordinate Daily RSS Operations and Staff Support
• Support Client Recovery and Residential Programming
• Provide Client Behavioral and Crisis Support
• Coordinate Safety, Accountability, and Medication Procedures
• Maintain Documentation and Support Quality Standards
• Promote Collaboration, Communication, and Compliance
• All other duties as assigned

Requirements

• High School Diploma or Equivalent required; some college education preferred
• Minimum of one (1) year of professional experience working with clients in the chemical dependency/addiction services field required
• Must possess an active CDCA credential or obtain and maintain a CDCA credential within 12 months of hire
• Maintains current CPR/First Aid certification
• Successfully complete Non-Violent Crisis Intervention training and certification within 90 days of hire
• Must obtain and maintain any required level of licensure or credentialing based on assigned duties, training, and applicable regulatory requirements
• Valid driver's license, vehicle insurance, and driving record that meets agency insurance requirements
• Availability for rotating on-call shifts, some evenings and weekends required

Benefits

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursements and Additional Workshops/Trainings: Up to 16 hours of paid work release annually for workshops, with $200 in funds for CEUs (24 hours and $250 for employees maintaining two licenses)
• Licensure fee coverage up to $320 annually for one license
• Access to Pyramid programs for CEUs, with costs deducted from funding, and one Pyramid training at a 50% discount
• Flexible work scheduling with supervisor approval to make up time during workshop weeks
• Workshops/Trainings: EMDR, DBT, CDCA, & More!
• Remote/Hybrid options available for counselor roles; based upon facility/department needs, employment experience, and 90-days employment completion

Pay

Salary listed is base pay. Quarterly bonuses for licensed positions.