Recovery Housing Program Supervisor

About the role

The Recovery Housing Program Supervisor reports directly to the Associate Director of Housing. This role oversees the daily operations and management of housing facilities, ensuring that all aspects of resident care and facility maintenance meet LRH standards. Responsibilities include supervising housing staff, coordinating with external service providers, and maintaining a safe, supportive, and well-organized environment for residents. The RHPS implements housing policies, handles resident concerns, and works with the housing team to ensure the well-being and stability of all residents. Housing and clinical duties are distinct and must be fulfilled separately.

Responsibilities

Housing Duties

• Ensure houses remain free from alcohol, illicit substances, and other prohibited items.
• Manage and supervise recovery housing staff, including scheduling, training, and performance evaluations.
• Oversee day-to-day operations of the recovery housing department and ensure compliance with policies and procedures.
• Provide on-site coverage as needed, including overnight and weekend shifts for Level 3 recovery housing.
• Address neighbor concerns promptly and effectively.
• Respond to and document incidents in the recovery home and implement appropriate responses.
• Transport residents and travel between multiple locations.
• Enforce housing policies and safety protocols; address violations appropriately.
• Provide additional support to residents and answer their questions.
• Communicate decisions regarding housing residency status to residents, staff, and external service providers.
• Select, train, and manage resident managers.
• Finalize and approve requests for phase advancements and overnight passes.
• Attend Ohio Recovery Housing training and conferences as scheduled and complete required surveys.
• Conduct random and scheduled drug screenings as necessary.
• Keep accurate records of housing occupancy and track program fee payments from eligible residents.
• Perform monthly inspections of houses, check safety equipment regularly, and ensure general upkeep.
• Report maintenance issues such as pest control or appliance problems.
• Model recovery principles and prosocial behavior.

Clinical Duties

• Support residents in accessing medical, social, educational, vocational, recreational, and criminal justice services as needed.
• Assist residents in obtaining financial assistance, job assistance, housing assistance, food, and clothing as needed.
• Facilitate linkages to community resources and supports, including self-help support groups as needed.
• Assist residents in increasing their social support networks with friends, family members, and/or organizations as needed.
• Assist residents with performing daily living activities as needed.
• Complete documentation accurately and in a timely manner per LRH policies, payor requirements, and applicable laws.
• Advocate for residents' needs to ensure they receive high-quality care and support.
• Provide assistance during crises or emergencies, including relapses.
• Participate in team meetings to review residents’ progress and develop strategies for enhanced support.

Requirements

• At least three (3) years of relevant experience in programs related to substance abuse recovery or supportive housing.
• Two (2) – three (3) years of leadership experience.
• CDCA certification.
• Valid driver’s license, proof of auto insurance, and access to a reliable personal vehicle.
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen.
• Age 25 years or older.

Preferred Qualifications

• Bachelor's degree in social work, psychology, counseling, or a related field (or equivalent experience).

Benefits

• Paid time off (PTO and sick time).
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance.
• Paid continuing education with supervision.
• Parental leave.
• Eligibility for loan forgiveness programs.

Pay

$58,000 – $70,000

Schedule

Monday – Friday, 8:30 AM – 5:00 PM (some evenings, weekends, and off-shift support as needed).