Recovery Coach

About the role

BHNA is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHNA is currently seeking an inspiring and dedicated Recovery Coach to join our Springfield OTP team and help adults on their unique recovery journey.

Key Responsibilities

• Provide one-on-one recovery coaching for adults, including in-person sessions at least monthly
• Help individuals create wellness plans, develop SMART goals, and build recovery capital
• Use motivational interviewing and trauma-informed strategies to support personal growth and positive change
• Connect individuals with recovery communities, treatment programs, and essential services (housing, healthcare, benefits)
• Deliver warm handoffs and support individuals in navigating barriers to recovery
• Document coaching activities, including wellness plans, contact notes, and program forms (e.g., GPRA, EIM-ESM)
• Participate in training, staff meetings, and regular supervision to maintain coaching quality and growth

Who You Are

• High School Diploma or GED required
• Minimum of 2 years of sustained recovery from substance use
• Completion of a 40-hour Recovery Coach Academy (or willingness to complete) required
• Must be certified or on track for certification by the Massachusetts Board of Substance Use Counselor Certification within 1–2 years
• Passionate about helping others navigate their recovery
• Strong communication, documentation, and organizational skills
• Able to work independently and with diverse individuals and teams
• Valid driver’s license and reliable transportation required

What We Offer

• Purpose-Driven Work – Help individuals rebuild their lives and reclaim hope
• Supportive Culture – Be part of a collaborative, empowering, and inclusive environment
• Career Development – Training, certification support, and opportunities for advancement
• Competitive Benefits – Generous PTO, insurance, and employee assistance programs
• Recognized Employer – Certified Great Place to Work and a Top 10 Employer in Massachusetts

How To Apply

Ready to help others transform their lives through recovery? Click “Apply for Job” below or visit www.bhnworks.org to get started.