Recovery Coach

Responsibilities

• Provide emotional and social support.
• Support Members in making positive life changes and developing skills for recovery.
• Help Members discuss and try new strategies for developing recovery-supportive friendships, reconnecting or improving family relationships, and identifying and using recovery-community networks.
• Aid Members in creating personally meaningful links to treatment, peer recovery support services, and mutual aid, and support their efforts to build their capacity to move between and among these services and supports as needed.
• Use the peer relationship to assist with motivation and facilitate connections to primary and specialty medical, dental, and mental health services, as well as social services, including applying for benefits and navigating other relevant systems, such as criminal justice and child protection/child welfare.
• Act as a recovery liaison and support the Member in preparing for or accompanying the Member to meetings with, for example, probation officers, social workers, and child protection/child welfare workers.
• Provide linguistically appropriate and culturally sensitive peer recovery supports that embrace the diversity of Members' identities, including racial, ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual challenges, and their chosen pathway to recovery.
• Act as a mentor, assisting the Member's recovery process and supporting the Member's goals and decisions; the RC must also support the Member in creating and enacting a Wellness Plan.
• Provide temporary assistance with transportation to essential self-help, peer support, and medical and behavioral health appointments while transitioning to community-based transportation resources.
• Deliver services on a mobile basis to Members in any setting that is safe for the Member and staff.
• Work collaboratively with the pregnant and/or parenting Member to create and coordinate a Plan of Safe Care (also called Family Support Plan) specifically designed to help the Member identify needed services for recovery and parenting.
• Support the Member around perinatal health and support needs, housing needs, health care needs, income needs, mental health concerns.
• Establish plans for follow-up and address any barriers to treatment, appointment for preventative care, access to vaccines, reproductive healthcare and screenings.
• Participate in community events that promote prevention and education.
• Work with the NCM/Patient resource navigator to assist in coordination of community referrals.
• Assist patients who require additional supports and service coordination for engagement.
• Be available a minimum of 1x per week to assist in supporting families and individuals struggling with SUD in underserved and disenfranchised populations.
• Facilitate peer groups in Inpatient settings, to increase access to services and promote a collaborative approach to treatment.
• Support patient engagement; housing, coordination of appointments, and transportation.
• Document patient engagements in EHR system.
• Maintain appropriate level of productivity/billable hours.
• Become certified within 1 year of employment.

Qualifications

Must have a Bachelor's degree in a related field or equivalent experience.

Must have experience working with individuals in recovery from substance use disorders.

Must have excellent communication and interpersonal skills.

Must have a strong understanding of cultural sensitivity and the ability to provide linguistically appropriate support.

Must have a valid driver's license and reliable transportation.

Must be able to work flexible hours, including evenings and weekends.

Must have a valid CPR certification.

Must have a valid First Aid certification.

Must have a valid Substance Abuse Certification.

Must have a valid Child Abuse Clearance.

Must have a valid Background Check.