Records Tech

Job Summary and Responsibilities

As our Records Technician, you will play a crucial role in the efficient organization and coordination of records within our Diagnostic Imaging department, directly supporting the care and safety of our patients. Every day, you will meticulously process paperwork according to department policies and procedures, ensuring accuracy and compliance. You will be the friendly first point of contact, greeting and registering patients for various Imaging procedures and serving as the department liaison to address their questions and concerns. You will also explain instructions and provide necessary supplies to patients prior to their exams and be responsible for scheduling patient studies across all Imaging areas, including Diagnostic, CT, MRI, Ultrasound, and Nuclear Medicine.

• Meticulously process paperwork according to department policies and procedures, ensuring accuracy and compliance.
• Greet and register patients for various Imaging procedures.
• Serve as the department liaison to address patients' questions and concerns.
• Explain instructions and provide necessary supplies to patients prior to their exams.
• Schedule patient studies for all Imaging areas including Diagnostic, CT, MRI, Ultrasound, and Nuclear Medicine studies.
• Interact on a continual basis with the computerized Radiology Information System and Hospital Information Systems to maintain current status of patient records.
• Maintain active response system to requests for record release, including physician requests, legal requests, and direct patient requests.
• Provide results to approved requesting individuals either verbally or by facsimile, confirm and document the provision of such records on the X-ray jacket.
• Interpret the language of the Radiology report and communicate the information in an effective way.

Job Requirements

• Required High School Diploma or GED
• Computer skills for operating within RIS/HIS/PACS, Microsoft Office & Google Workspace
• Knowledge of medical terminology
• Excellent customer service skills