Records Systems Coordinator

About the role

Champlain College is seeking an organized, analytical, and detail-oriented Records Systems Coordinator to join our Registrar's Team. Reporting to the Registrar, this role ensures the accuracy, integrity, and security of student academic records while supporting the daily operations of the Registrar's Office. The Records Systems Coordinator will have primary responsibilities in commencement communications and data management, and support on-boarding of students who come to the college through untraditional pathways. Additionally, this role will learn and manage multiple academic processes to ensure the student experience is seamless. The Records Systems Coordinator will work closely with partner offices across the college to keep academic systems running smoothly. The ideal candidate is an innovative self-starter with excellent communication skills, exemplary professional judgment, and a strong customer service orientation, comfortable balancing competing priorities in a high-volume, deadline-driven environment.

Responsibilities

• Audit records to ensure institutional compliance
• Maintain the confidentiality of education records in accordance with FERPA and College policy
• Exercise exemplary professional judgment across all records processes
• Support Commencement communication strategies
• Ensure accurate lists of students eligible for Commencement
• Process Degree Conferrals
• Issuing degrees through credential partners
• Support curriculum management across the College
• Support grade reconciliation and academic standing
• Play a key role in the registration process
• Learn and support the scheduling process across the College
• Support and Advise students entering through alternative pathways, including re-admitted, dual enrollment, and non-degree students
• Assist in managing the College's Collegevine AI platform
• Promote and maintain strong working relationships with partner offices, including Admissions, Financial Aid, Student Accounts, and the Prov