Jobs · Administrative · Texas

Records Specialist

Legal Monkeys · Waco, TX · 1 wk ago
On-siteAdministrative$15–$17/hrFull-time

The Breakdown

  • Interact with case managers and providers via phone, email, and chat (entry-level computer work)
  • Work through a group of assigned records requests each day
  • Effectively retrieve medical records and bills for law firms
  • Ensure special authorizations are completed
  • Track the progress of requests in our system
  • Interact with providers with enthusiasm to accomplish daily goals
  • Build genuine relationships with providers and coworkers
  • Stay organized and professional while handling a steady flow of work
  • Think critically through unexpected problems
  • Perform other duties as assigned
  • Pay & Schedule

    • $15-$17/hour starting rate (based on qualifications)
    • Monday-Friday, 8:00 a.m.-5:00 p.m.
    • No nights or weekends

    Benefits

    • Paid vacation + 8 paid holidays
    • 401(k) retirement plan with 3.5% match
    • Medical, dental, vision, life, and supplemental insurance available
    • Team events and a strong office culture

    What We’re Looking for

    • Good communication skills
    • Comfortable speaking on the phone regularly
    • Reliable and willing to learn
    • High School Diploma or GED required

    Physical Requirements

    • Experience prolonged sitting, standing or bending
    • Ability to interact with standard office technology (e.g., keyboard, computer, headset, mouse) with or without reasonable accommodation
    • Ability to lift up to 15 pounds at times
    • On-site attendance

    Why Us?

    • You could take your talents anywhere. We know that. You know that. So, let’s cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case.
    • By doing so, this means more money and a faster return to a greater quality of life for clients of the firm.
    • But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team.
    • The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them.

    Our Core Values

    • Play As A Team. By building each other up, we all get better, and - together - we get stronger.
    • Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do.
    • Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others.
    • Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less.

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