Billing Specialist

Billing & Invoicing

• Audit completed orders in preparation for billing
• Check and enter relevant information on customer portals or purchase orders
• Prepare invoices in the ERP System; send electronically and/or via mail
• Follow up with past due invoices on a weekly basis
• Process credit cards in accordance with internal, confidential procedures
• Apply payments in Accounting Software
• Document Retention & Auditing
• Scan all completed job travelers, work orders, packing slips and other relevant papers following an established naming convention
• Cross reference receiving record information and verify documents are securely stored on the network

Greet Visitors & Answer Phone Calls

• Greet visitors to SCS Interiors
• Answer incoming calls & transfer to the appropriate person or take a message
• Promptly greet visitors to SCS Interiors in a friendly, professional manner, guide them through the sign in process, and assist them with their business needs

Mailing

• Fulfill customer sample order requests
• Prepare all mailings with appropriate labels, postage, etc.
• Bring mail to the mailbox on the date of origin
• Routinely monitor inventory of office supplies, inform Purchasing of any items that need to be reordered

Other Responsibilities

• Type or edit documents as requested by members of the Leadership or Sales team
• Prepare mailings in a professional manner; Apply appropriate postage/shipping to all outgoing entities
• Copy and/or collate all projects/items as requested
• Assist with sales orders and account management as needed
• Cross train to support account managers with order entry or work order auditing
• Be able to answer basic questions related to what products and services the business offers, knowing when to pass along a new inquiry and when to provide alternate contacts outside of SCS