Records Coordinator

One New Creation is adding a Records Coordinator to support residential and commercial moving, call-center support, customer scheduling, logistics, sales support, and operations. This full-time, 100% remote position is open to candidates throughout the United States.

Responsibilities

• Maintain accurate, organized records and supporting documentation for residential and commercial moving, call-center support, customer scheduling, logistics, sales support, and operations, ensuring files can be found and reviewed when needed.
• Check documents and records for completeness, correct naming, required fields, approvals, and version accuracy.
• Apply approved templates, formatting, file-naming, classification, and retention standards across moving, call-center, and logistics operations.
• Track missing documents, expired records, required signatures, and outstanding corrections for the team.
• Prepare document packages, status summaries, or records for review by the appropriate team while supporting moving, call-center, and logistics operations.
• Protect confidential records and maintain controlled access to sensitive files.

Requirements

• Strong document organization, proofreading, data-entry, and attention-to-detail skills.
• Comfort using document-management systems, shared drives, spreadsheets, and word-processing tools.
• Ability to follow naming, version-control, retention, and access procedures consistently.
• Clear written communication when requesting corrections or missing documents.
• Reliable time management and accurate recordkeeping.
• A pre-employment background check is required.

Pay

$48,000 - $55,000 per year

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Associate