Records Coordinator

About the role

Draftomat is looking for a Records Coordinator to contribute to customer service, scheduling, gardening and landscape-related operations, order coordination, project support, and vendor administration. You will maintain accurate documents, records, files, and controlled documentation while working with the teams responsible for this area.

The role is full time, 100% remote, and open to candidates throughout the United States.

Responsibilities

• Maintain accurate, organized records and supporting documentation for customer service, scheduling, gardening and landscape-related operations, order coordination, project support, and vendor administration, ensuring files can be found and reviewed when needed.
• Check documents and records for completeness, correct naming, required fields, approvals, and version accuracy.
• Apply approved templates, formatting, file-naming, classification, and retention standards across customer scheduling and service operations.
• Track missing documents, expired records, required signatures, and outstanding corrections for the Draftomat team.
• Prepare document packages, status summaries, or records for review by the appropriate team while supporting customer scheduling and service operations.
• Protect confidential records and maintain controlled access to sensitive files.

Requirements

• Strong document organization, proofreading, data-entry, and attention-to-detail skills.
• Comfort using document-management systems, shared drives, spreadsheets, and word-processing tools.
• Ability to follow naming, version-control, retention, and access procedures consistently.
• Clear written communication when requesting corrections or missing documents.
• Reliable time management and accurate recordkeeping.
• A pre-employment background check is required.

Pay

$47,500 - $55,000 per year

Schedule

Full time, 100% remote