Records Clerk

Summary The Records Clerk is responsible for performing administrative and clerical duties in support of the central records unit. Essential Duties And Responsibilities Enters reports into computer system; assigns UCR codes; sends reports to Georgia Crime Information Center on monthly basis.Receives, processes, files, and maintains various reports and documents, including case files, reports for other agencies, criminal histories, juvenile complaint forms, and other related records.Copies and distributes various reports to insurance companies and attorneys.Compiles monthly activity reports for the department’s records, including incident reports filed, calls answered, and other activities.Conducts criminal background checks as required.Assists the public, answers telephones, routes calls, takes messages, makes copies, accepts fees, issues receipts, and performs other related office support services.Responsible for ordering office supplies for the division.Prepares correspondence in accordance with established programs and activities.Performs extensive data entry.Establishes and maintains complex filing systems.Conducts research for special projects.Processes requests for Record Restrictions.Fingerprints applicants for privileged licenses, and public safety employment.Processes applications for privileged licenses. Education, Training and Experience The Records Clerk should possess, at a minimum, a High School Diploma or GED equivalent and four (4) years of administrative support experience, or experience working in an office environment; or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities to successfully perform the duties and responsibilities of the position. Necessary Special Requirements Must pass the BASIC level of the Macon-Bibb County skills test. Must be able to type 35 wpm.Possession of a valid Georgia Motor Vehicle Operator’s License.Must be fingerprinted, complete a polygraph test and pass a background investigation. Knowledge, Skills, And Abilities The Records Clerk must be knowledgeable of the following principles, procedures, and concepts: Knowledge of the principles and practices of local government administration.Knowledge and proficiency of personal computers and relevant office software.Ability to write clear and concise reports, memoranda, directives and letters.Ability to develop comprehensive plans from general instructions.Ability to accomplish assigned administrative tasks with a minimum of supervision and with only general direction.Ability to meet the public and to discuss problems and complaints tactfully, courteously, and effectively.Ability to use discretion and to maintain appropriate confidentiality and security of private or confidential information.Ability to maintain effective working relationships with other employees, elected officials, private organizations, and the general public. If you have any problems submitting your application, please contact the NeoGov Applicant Support Hotline Toll Free at 855-524-5627, 9:00 a.m. to 8:00 p.m. (ET) AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER Medical / Dental / Vision plans Prescription coverage Discounted Fitness centers Deferred Compensation Plan Flexible Spending Account(s) Employee Assistance Program Annual/Sick Leave Group Life Insurance 401-A Retirement Contribution Plan - Matches up to 5% 01 Do you have a valid Driver's License? YesNo 02 Do you have four (4) years' of customer service experience? YesNo Required Question