Records Clerk

About the role

A Records Clerk in the Information Governance Department provides high-quality records-related support, maintains positive working relationships with clients, attorneys, and support staff, and adheres to strict confidentiality, timeliness, and accuracy standards.

Responsibilities

• Maintains and secures records in accordance with established Firm policies and procedures.
• Receives and processes files for central filing and off-site storage.
• Assembles files in chronological order and maintains a neat and orderly file room.
• Researches the location of folders and documents upon request of designated office management.
• Assists in the conversion of incoming lateral client/matter files into the Firm-wide records management system.
• Manages the inventory of files in off-site storage and facilitates all transfers by indexing and overseeing the pickup of boxes.
• Handles file retrieval requests via RIM application, phone, or email for central file room and off-site storage.
• Maintains records equipment, materials, and supplies and informs the IMC department of any supply needs or equipment repairs.
• Regularly works with standard file boxes weighing up to 40 pounds.
• Assists in the implementation of future records initiatives, including software and process changes.
• May assist as a back-up in front desk duties, such as greeting clients and answering incoming calls.
• Performs other duties and projects as assigned.

Requirements

• High school diploma or equivalent required.
• 1-2 years of prior experience in a law firm preferred.
• Ability to handle lifting of file boxes weighing up to 40 pounds.
• Prior office clerical experience with photocopying, faxing, and scanning.
• Ability to write, read, and edit documents.
• Proficiency with Microsoft Office, specifically Microsoft Excel, and familiarity with RIM software applications (e.g., IGovern, iManage, ICE, Iron Mountain) is helpful.
• Professional appearance and team-player attitude.
• Strong communication skills.
• Must be currently authorized to work in the United States on a full-time basis without sponsorship.

Work Environment & Physical Demands

This job operates in a clerical, office setting and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

• Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.