Records Assistant III

About the role

Responsible for duties in the Office of the Registrar including student registration, course schedule entry, grade changes, Bulk Banner updates.

Responsibilities

• Review tentative and final graduation lists for undergraduate, graduate and doctoral students, award degrees
• Perform the registration and course entry process to ensure that requests are filled in a timely manner, and any issues or complaints from the registration process are resolved quickly and efficiently
• Maintain the workload to complete all work in a timely manner
• Provide excellent customer service to students, faculty, staff and alumni with general questions regarding the registration/schedule entry process
• Maintain academic history by digitizing registration through Banner Document Management
• Assist with third-party reporting
• Work with processes as needed, student registration, and TAA time sheet verification
• Work with other office duties as required, including but not limited to: assisting with graduation ceremonies, countdown to commencement, midterm grade processing, end of term grade processing, orientation, and other special projects