Records and Registration Coordinator – Degree Certification

About the role

The Records and Registration Coordinator – Degree Certification is responsible for the holistic graduation certification process and athletic eligibility. This includes disseminating graduation-related information, processing graduation applications, resolving discrepancies, notifying parties of candidates' graduation status, awarding/posting degrees, completing statistical reports, mailing diplomas, coordinating the Graduation Fair, developing degree plans, and preparing the Commencement Guide.

Responsibilities

• Responsible for the holistic graduation certification process, including disseminating graduation-related information, processing graduation applications, resolving discrepancies, notifying parties of candidates' graduation status, awarding/posting degrees, completing statistical reports, mailing diplomas, coordinating the Graduation Fair, developing degree plans, and preparing the Commencement Guide.
• Serves as the primary contact for the National Junior College Athletic Association (NJCAA) and interprets and applies NJCAA rules while working with the NJCAA Clearinghouse, coaching staff, and Athletic Director for NJCAA Compliance.
• Reviews eligibility requirements, calculates initial and continuing eligibility, verifies grades, and tracks satisfactory academic progress for student athletes.
• Performs general office duties such as screening calls, assisting walk-in traffic, the registration process, commencement and other office activities, including new student file completion, schedules, official and unofficial transcripts, drops/adds, overloads, withdrawals, grade changes, and student data update requests.
• Answers office telephone, gives customers general information, and routes calls to appropriate office.
• Ensures the integrity, accuracy, and security of all academic records of current and former students.
• Maintains the master database of prospective graduates each semester.
• Verifies diplomas to ensure accuracy prior to distribution.
• Coordinates and provides advising and graduation support to faculty, staff, and students.
• Prepares the annual Commencement Guide for students, faculty, staff, and students.
• Coordinates and prepares current and accumulated graduation count summary to Registrar.
• Updates office policies and procedures related to areas of responsibility.
• Counsels and advises students, faculty, and staff on academic matters.
• Interprets and enforces policies of the University, Board of Regents, Board of Supervisors, and ensures adherence to FERPA regulations.
• Assists with verifying the accuracy of new student files received from the Unit of Admissions and Recruitment each semester.

Requirements

Associate's degree and three years of general office work experience, preferably in higher education. Additional work experience may be substituted for college on a year-for-year basis.

• Strong interpersonal, oral, and written communication skills.
• Excellent organization, planning, and prioritization skills.
• Demonstrated understanding of the application of technology to deliver records and registration services.
• Proficient in Microsoft applications (Word, Excel, PowerPoint, etc.).
• A proven record in working successfully with diverse populations.
• Ability to collaborate effectively with university departments and cross-functional teams.
• Evening and weekend work and some travel are required.

Qualifications

• Familiar with the Ellucian (Banner) Student Information System is preferred.

Skills

• Strong interpersonal, oral, and written communication skills.
• Excellent organization, planning, and prioritization skills.
• Demonstrated understanding of the application of technology to deliver records and registration services.
• Proficient in Microsoft applications (Word, Excel, PowerPoint, etc.).
• A proven record in working successfully with diverse populations.
• Ability to collaborate effectively with university departments and cross-functional teams.
• Evening and weekend work and some travel are required.

Benefits

N/A

Pay

$30,000-$35,000

Schedule

N/A