Records and Registration Coordinator

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus.

About the role

The Temporary Academic Records and Registration Coordinator provides critical operational support to the Registrar's Office during the implementation of a new Student Information System (SIS). This two-year, full-time position serves as backfill for existing staff members who are participating in the implementation project or assuming additional project-related responsibilities.

Responsibilities

• Study Abroad and Transfer Credit Processing
  • Review documentation for students who have completed coursework through approved study abroad programs.
  • Evaluate foreign transcripts and convert approved grades to institutional equivalent grades in accordance with established policies.
  • Record approved study abroad coursework and grades in the student information system.
  • Create course records as needed to facilitate the posting of approved transfer and study abroad credit.
  • Schedule and assign approved courses to student records following departmental and faculty review.
• Consortium Enrollment Administration
  • Coordinate enrollment processes for students participating in the Worcester Consortium.
  • Process registrations for Holy Cross students taking courses at consortium institutions.
  • Facilitate enrollment and registration of consortium students attending Holy Cross courses.
  • Maintain accurate records and ensure compliance with consortium policies and procedures.
  • Communicate with partner institutions regarding registration, enrollment status, and academic records.
• Winter and Summer Course Approval
  • Review requests from students seeking approval to take winter or summer courses at other institutions.
  • Verify institutional accreditation and eligibility for transfer credit consideration.
  • Evaluate proposed coursework to ensure it meets minimum contact-hour requirements and aligns with liberal arts curriculum standards.
  • Process approvals and maintain appropriate documentation of decisions.
  • Communicate requirements, decisions, and follow-up information to students and academic departments.
• Academic Records and Registration Support
  • Maintain accurate student academic records and ensure data integrity.
  • Assist with course creation, scheduling, and registration-related processes.
  • Respond to inquiries from students, faculty, and staff regarding registration, transfer credit, study abroad coursework, and academic records.
  • Prepare reports and documentation as requested.
  • Support other Registrar's Office operations as needed to ensure continuity of services during the SIS implementation project.
• Support for Assistant Registrar of Curriculum
  • Assist with creating the semester final exam schedule.
  • Assist with proofing of semester schedules prior to the schedule being released.
  • Assist with adding and updating reserved seats for courses.
• Workday Implementation Support
  • Assist with end-to-end testing of student services.
  • Assist with training students on enrollment and other student functions of Workday.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Demonstrated administrative experience in higher education, academic records, registration, student services, or a related field.
• Strong attention to detail and ability to accurately manage complex records and data.
• Excellent organizational, analytical, and problem-solving skills.
• Effective written and verbal communication skills.
• Proficiency with Microsoft Office applications and database or student information systems.
• Ability to interpret and apply academic policies and procedures while maintaining confidentiality.

Preferred Qualifications

• Experience working in a Registrar's Office or academic administration environment.
• Knowledge of transfer credit evaluation, study abroad programs, and student records management.
• Experience with student information systems and data-entry processes.

Additional Information

This position works closely with the Registrar's Office staff, academic departments, and other offices across the college. This is a full-time, temporary two-year position designed to support continuity of operations during the implementation of a new Student Information System.

Pay

The hourly range for this position is $27.00 - $32.00/hour.

Schedule

• Weekly Hours: 40
• Annual Work Schedule: 52 weeks

Benefits

To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.