Recording Specialist - Recorders Office

About the role

The Recording Specialist performs specialized clerical and technical work related to the recording, processing, indexing, and preservation of records. This position ensures documents are accurately reviewed, recorded, and maintained according to state statues and policies.

Responsibilities

• Captures and maintains accurate records of documents;
• Coordinates recording technicians for break schedules to ensure adequate coverage;
• Conducts training for newly hired staff members and provides input to unit supervisor for staff performance evaluations;
• Ensures recording technicians are following appropriate procedures and following regulatory compliance guidelines;
• Determines validity and accuracy of recorded documents and initiates actions to correct recording errors with recording technicians;
• Provides specialized problem-solving support by responding to complex questions from citizens, legal offices, realtors, and other government agencies that require explanation or application of department procedures and policies, statute compliance, or other regulatory framework;
• Provides knowledge regarding the court-ordered record redaction process for legally protected individuals;
• Opens and closes the secure vault for money dispersion and retrieval;
• Provides technical support as it relates to access issues and/or accounting issues and deposits from subscriber accounts;
• Maintains appropriate security and confidentiality of sensitive documents and information;
• Provides support to unit supervisors in their absence;
• Cross-trains as support backup to the Voter Registration Unit and other election related activities during an election cycle.

Requirements

• Associates degree from an accredited college or university AND one year of experience providing overall support and coordination for a department or specialized program that demonstrates the required knowledge and skills.
• One year of experience with Pima County as a Recording Technician or other similar clerical, technical or administrative classification as defined by the department head at the time of recruitment.

Qualifications

• Minimum two (2) years customer service experience.
• Minimum two (2) years experience communicating with outside agencies or the public.
• Minimum one (1) year experience in recording document transactions in a County Recorder’s office per Arizona Revised Statues.
• Experience with/knowledge of records management, Arizona revised statutes, and policies and procedures governing public records requests.
• Experience with/knowledge of records management, microfilming, and/or scanning procedures.
• Experience with written and verbal communications.
• Experience multi-tasking and meeting deadlines.

Skills

• Customer service skills.
• Communication skills.
• Problem-solving skills.
• Technical skills.

Benefits

N/A

Pay

$20.72 - $27.97 Per Hour

Schedule

N/A