Record Center Transportation Specialist

Job Summary

The Transportation/Record Center Specialist (TS/RCS) is a hybrid role at Access responsible for driving Access vehicles and coordinating the delivery and pick-up of critical client documents & media in a timely, courteous, and professional manner. Additionally, this role involves maintaining and processing physical assets stored in the Records Center.

Primary Functions

• Drive to and from client sites, providing effective and timely delivery and pick-up of client materials in accordance with company policy and customer requirements.
• Load, unload material and media at both company and client locations using flatbeds and hand trucks.
• Utilize all equipment safely and in accordance with company policies and standards.
• Submit driver paperwork accurately, legibly, and on time each day.
• Complete PDT Communicate & Process steps daily for all assigned work orders.
• Handle all physical requirements for loading, unloading, transporting, and driving without assistance.
• Maintain a clean and organized vehicle according to company standards.
• Process daily incoming work orders and rush orders from Client Services; scan carton barcodes and locations.
• Investigate and resolve any order discrepancies for incoming or outgoing orders; manifest all orders, bundle, and prepare for shipment.
• Perform client onsite record reviews, retrieve files, containers, and tapes daily, and put them up within the required timeframe.
• Assist in loading and unloading company trucks and vans.
• Interact professionally with all clients.
• Communicate regularly with your direct supervisor about potential issues, including those related to your job or the client.

Secondary Functions

• Advise the appropriate manager of any issues requiring immediate attention, such as customer complaints or vehicle issues.
• Participate in safety and security drills and report any violations to the appropriate manager.
• Understand and adhere to the Company Disaster Recovery Plan.
• Report all accidents and injuries immediately to your supervisor.
• Travel between facilities as needed.
• Work overtime as necessary.
• Comply with all company policies and procedures.

Education And Years Of Experience

• A high school diploma or equivalent required.
• One year of route transportation experience preferred.

Knowledge, Skills And Abilities

• Demonstrate safe and efficient driving skills.
• Show strong communication and presentation skills.
• Have a valid driver's license with a good driving record.
• Have an excellent customer-focused attitude.
• Be able to complete paperwork accurately, emphasizing the importance of detail.
• Work collaboratively in a team environment.
• Multi-task and handle competing demands effectively.
• Communicate clearly in reading, writing, and speaking.

Physical Requirements

• Routine lifting of 20-60 pounds (100-500 containers per day).
• Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations.
• Routine bending and stretching.
• Routine pushing and pulling.
• Climb/step into a truck or cab.
• Tolerate occasional periods of maintaining entire body in erect posture with static weight bearing on one or both legs.
• Tolerate constant periods of resting without change in position.
• Tolerate occasional periods of moving the entire body from one location to another with the use of legs.