Receptionist - Urgent Care Animal Hospital

About the role

Urgent Care Animal Hospital, located in vibrant Los Angeles, CA, provides comprehensive veterinary care, focusing heavily on immediate and urgent needs for the community's pets. Our mission is to treat every patient like our own, establishing a true partnership in pet healthcare. We offer a supportive environment where your input is valued from day one, helping us shape the future of this rapidly growing practice, which was established in 2024. If you are passionate about high-quality medicine and seeking an opportunity where you can genuinely grow, we invite you to join our dedicated teammates.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $20-$24 per hour based on experience.

Benefits

• Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP).
• Competitive compensation, including a competitive hourly rate or salary based on your experience and role.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Schedule

Operating hours from 10:00 AM to 11:00 PM reflect our commitment to meeting the immediate medical needs of pets, giving you crucial exposure to time-sensitive and critical cases. This schedule allows our teammates to focus intensely on delivering high-level medical solutions during our peak service hours.

Pay

The salary range for this position is $20-$24 per hour based on experience.