Receptionist & Travel Coordinator

About the role

Join us and be a part of our collaborative company culture, providing innovative, quality-built construction projects as a leading retail general contractor throughout California and the western United States. We are looking for a Receptionist & Travel Coordinator who will provide exceptional front-office support while coordinating company travel arrangements and administrative operations with accuracy, professionalism, and efficiency. This role serves as the first point of contact for visitors, employees, clients, subcontractors, and vendors while ensuring smooth office operations and seamless travel coordination.

We seek someone who is self-driven and proactive, taking initiative and anticipating needs while consistently following through on tasks with minimal supervision. You should enjoy creating organized processes that support team and office success. As a problem solver and team player, you thrive in a fast-paced environment where priorities shift and challenges arise, maintaining a positive attitude while finding solutions and providing excellent customer service. You are a multitasker and highly organized, effectively managing competing priorities, coordinating detailed travel arrangements, supporting administrative functions, and maintaining a professional front-office presence without losing attention to detail.

Responsibilities

• First 30 Days and Ongoing:
  • Learn Eleven Western Builders' services, operations, processes, and business lines.
  • Become familiar with company travel procedures, office administration processes, and employee support functions.
  • Learn company systems and software, including Microsoft Office, Sage 300, Procore, and other business applications.
  • Build positive working relationships with employees, managers, vendors, clients, subcontractors, and visitors.
  • Understand company policies related to travel coordination, office administration, and customer service.
  • Support front desk operations by greeting visitors, managing phone calls, handling mail, and maintaining a welcoming office environment.
• By the 90-Day Mark and Ongoing:
  • Independently coordinate business travel arrangements, including airfare, hotels, rental vehicles, and travel itineraries.
  • Serve as the primary point of contact for employee travel needs and travel-related questions.
  • Assist in managing travel expenses and identifying cost-effective travel options.
  • Coordinate shipping, receiving, mail distribution, and office logistics.
  • Maintain office supplies, vendor relationships, and service appointments.
  • Support meeting scheduling, conference room coordination, and company events.
  • Provide administrative assistance across Human Resources, Operations, Accounting, and other departments as needed.
• Within the 6th to 9th Month and Ongoing:
  • Demonstrate a thorough understanding of company travel policies and office operations.
  • Effectively manage multiple travel requests, administrative projects, and daily office responsibilities.
  • Maintain organized electronic and hard-copy filing systems.
  • Support onboarding activities, including workstation and office preparation for new employees.
  • Resolve travel and office-related issues with professionalism and urgency.
  • Assist with special projects, company events, and departmental initiatives.
• By the 12th Month and Ongoing:
  • Operate as a fully integrated team member who independently manages front-office operations and company travel logistics.
  • Consistently provide exceptional customer service to employees, clients, subcontractors, and vendors.
  • Demonstrate strong organizational skills and attention to detail while managing multiple priorities.
  • Proactively identify opportunities to improve office processes and administrative efficiency.
  • Serve as a trusted resource supporting daily operations and employee needs across the organization.

Requirements

• High school diploma or equivalent required; Associate degree preferred.
• Minimum of two years of administrative, receptionist, office coordination, or related experience preferred.
• Experience coordinating business travel arrangements preferred.
• Intermediate to advanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Construction industry experience is a plus.
• Strong organizational, time-management, and multitasking skills.
• Professional verbal and written communication skills.
• Ability to work independently, prioritize responsibilities, and maintain confidentiality.
• Strong customer service mindset with exceptional interpersonal skills.

Benefits

• Competitive Wages
• Annual Performance-Based Bonuses
• Health Benefits Package
• 401k
• Paid Holidays
• Vacation
• Sick Time

Pay

$19-$24 per hour

About Us

Since 1983, Eleven Western Builders, Inc. has been a leading retail general contractor, delivering innovative, quality-built construction projects to a diverse group of clients. We approach every project with a goal of total satisfaction for our clients, ourselves, and all members of the project team, ready to conquer any obstacle that may arise. At Eleven Western Builders, we keep our promise to build the best projects by providing our clients with top-level management and the highest quality fieldwork on projects throughout California and the western United States. We love this work; we were built to do it, and we are ready to earn our clients’ trust!