Receptionist - State Farm Agent Team Member

Responsibilities

• Greet clients warmly, both in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications to ensure smooth operations.
• Aid in incoming inquiries and maintain accurate customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide outstanding customer service and proactively follow up on client needs.
• Support the team with various administrative tasks and special projects as needed.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including proficiency in Microsoft Office and CRM systems.

Benefits

• Hourly Plus Commission
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Pay

$18.00 - $19.00 per hour

Schedule

Flexible schedule

About the role

Derrick Williams State Farm is a leading insurance agency committed to providing exceptional service to clients. They are currently seeking a dynamic individual to join their team as a Receptionist. The ideal candidate should be highly organized, detail-oriented, and dedicated to fostering a positive and productive work environment. Located in Oak Park, IL, State Farm helps customers with various insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. As an independent contractor, agents are responsible for hiring their own employees and making all employment decisions.