Receptionist - State Farm Agent Team Member

Requisition: State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm.

About Our Agency

I opened my agency in 2003 after beginning my State Farm career as a Claims Adjuster. Insurance has always been a part of my life—my grandmother worked for State Farm in my hometown, and from an early age I knew I wanted to become an agent. I'm married with three teenagers, and helping families protect what matters most is something I'm passionate about both personally and professionally. Giving back to the community is important to me. I'm actively involved with local schools, foundation boards, the Chamber of Commerce, and other community organizations. Building strong relationships and making a positive impact extends far beyond the walls of our office.

Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Bronze Tablet. Additional languages spoken: Spanish.

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. I have been a State Farm agent since 2003. Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.

About the Role

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Kelli Ashbrook - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Health insurance
• 401(k)
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule

Pay

$40,000.00 - $50,000.00 per year