Receptionist - State Farm Agent Team Member
About the role
Courtesy of Courtney Paat - State Farm Agent, this position offers a supportive and collaborative work environment. The agency emphasizes the importance of building strong connections and fostering a positive culture.
Responsibilities
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Aid in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers' needs.
- Support the team with various administrative tasks and projects.
Qualifications
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Pay
$35,000.00 - $45,000.00 per year
Schedule
Flexible schedule
Benefits
- Hiring Bonus
- 401(k) Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
About Our Agency
I’ve always been passionate about helping people and building strong relationships, which is what led me into the insurance industry. My husband, Angel, and I have been married for 28 years, and we have two children. I’m a proud graduate of Florida State University where I majored in Risk Management and Insurance — Go ’Noles! Giving back to the community is a huge part of who I am. I stay actively involved with organizations including the Girl Scouts of West Central Florida, Aspire Plant City, the Greater Plant City Chamber of Commerce, and several local school programs and booster organizations. Building connections and supporting others has always been important to me both personally and professionally. Our office is very team oriented, and we love creating a positive environment where people genuinely enjoy working together. We do a lot of fun team building activities and believe a strong culture is one of the biggest keys to success.