Receptionist - State Farm Agent Team Member
Adam McCarty - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers in Gonzales, LA. We help customers with their insurance and financial services needs, including Auto, Home, Life, Retirement Planning, Business, College Planning, Health, and Renters Insurance. Our agency has received numerous awards, such as President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet.
About Our Agency
Our agency was opened in 2008 and is led by a team of 17. We believe in building strong relationships, serving our community, and helping our team build successful, long-term careers. Our culture is like family—we work hard, celebrate successes together, and enjoy spending time together both inside and outside the office. We are heavily involved in local schools, community events, and charitable organizations.
We are passionate about helping people become the best version of themselves and creating a workplace where everyone enjoys coming to work. We're looking for someone who is coachable, down-to-earth, hardworking, and genuinely cares about others.
Responsibilities
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers' needs.
- Support the team with various administrative tasks and projects.
Requirements
- Previous experience in a receptionist or customer service role.
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Benefits
- Health insurance
- Simple IRA
- License reimbursement
- Paid time off
- 11 paid holidays each year
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
Pay
$55,000.00 - $75,000.00 per year