Receptionist - Pewee Valley Veterinary Center

About the Practice

At Pewee Valley Veterinary Center, you join a practice established in 1971 that has built decades of trust and clinical excellence in the community. The dedication of our team is recognized throughout the region, giving us a stellar 4.9-star Google rating, reflecting genuine community support. We are an AAHA Accredited facility, maintaining rigorous standards in comprehensive veterinary care where we treat every pet like our own.

Collaborate closely with four experienced DVMs and our dedicated Hospital Manager in a stable, long-standing practice. Our extensive services span Pet Wellness and Prevention, Surgery, Urgent Care, Testing and Diagnostics, and Advanced Care, including specialized Reproduction work such as PennHIP evaluation and Semen Storage Accounts. This diversity ensures you have the tools and caseload to sharpen your skills and provide the best outcomes for every patient.

Located in Pewee Valley, Kentucky—a welcoming, family-focused community—our clinic offers convenient hours Monday through Saturday, providing a predictable schedule while maintaining accessibility to broader resources in Kentucky.

Responsibilities

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for Pet Health: Educate clients on preventative care and other hospital services to ensure every pet receives the best care possible.
• Embody Compassion and Empathy: Be a calming presence for clients, demonstrating empathy and respect in every situation while treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Benefits

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: Comprehensive coverage options including Medical, Dental, and Vision insurance, plus access to an Employee Assistance Program (EAP).
• Financial Security: 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: Professional development opportunities, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals for collaboration, career growth, and best practices sharing.
• Valuable Perks: Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis, allowing them to focus on medicine, patients, and team culture. Mission Pet Health is veterinarian-led, people-focused, and recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.