Receptionist I

Date: Aug 28, 2026 | Location: BIG SPRING, TX

Posting Number: 20306 | Closing Date: 11/26/2026

About the role

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. The Receptionist I works at the switchboard of Big Spring State Hospital, answering and transferring calls, assisting visitors, monitoring fire alarm panels, making announcements via the P.A. system, and participating in mandatory training and disaster response/COOP activities.

Responsibilities

• Attend work regularly and may be asked to work specific shift schedules, rotating shifts, extended shifts, or overtime per agency leave policy.
• Answer and transfer calls coming into the switchboard console.
• Monitor fire alarm panels and make announcements as necessary.
• Assist visitors, patients, and family members and direct them to appropriate locations.
• Communicate with staff and/or patients via the P.A. system.
• Attend and participate in all mandatory training.
• Perform other duties as assigned, including supporting disaster response, recovery, or Continuity of Operations (COOP) activation, which may require alternate shift patterns or locations.

Requirements

• Twelve months experience operating an office telephone system or switchboard/console and in receptionist, clerical, or data entry work.
• Experience using computer programs such as Microsoft Outlook, Excel, and Word.
• Must be at least 18 years of age (21 for Waco and Terrell Center for Youth applicants).
• Males aged 18‑25 must be registered with the Selective Service.
• Pass a fingerprint criminal background check, pre‑employment drug screen, and registry checks (CANRS, Nurse Aid, Medication Aide, Employee Misconduct, LEIE).
• Comply with HHSC immunization policy and state hospital operating procedures related to immunizations; healthcare workers must be vaccinated according to level of contact, or wear a mask and take protective measures if not immunized for influenza.
• Flexibility in work hours may be required; position may require overtime and/or extended hours.

Skills

• Knowledge of office