Receptionist / HR Administrator

About the role

Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians. Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career.

The Receptionist / HR Administrator provides a welcoming and organized front office experience while supporting day-to-day office operations and selected Human Resources activities. This role serves as a central point of contact for visitors and onsite employees, coordinates office services and meeting logistics, and provides reliable administrative support for HR, training, employee engagement, and Dallas-based recruiting activities. The position handles sensitive employee and business information with discretion and follows established security, safety, and recordkeeping procedures.

Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff. A President who cares. President Luke Rutledge has made it his mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. A company that gives back. Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. We offer a comprehensive benefits package and a competitive salary with performance‑based incentive.

Responsibilities

• Answer, screen, and route incoming calls (less than 5% of role time); manage voicemail and maintain office phone system updates, prompts, and related settings.
• Welcome and direct visitors.
• Follow office safety and security procedures, manage building access, issue visitor badges, maintain visitor logs, provide Wi‑Fi access information, and coordinate parking validation.
• Manage employee badges and coordinate with Corporate Services equipment assignment, tracking, and returns.
• Submit office maintenance requests to building management and follow up as needed.
• Receive, sort, and distribute mail, packages, and deliveries.