Receptionist - Hourly

Responsibilities

• Answer, screen and forward incoming phone calls to appropriate person
• Organize daily paperwork for accurate records
• Greet clients and visitors with a positive and helpful attitude via phone/email
• Receive and sort invoices as directed by manager
• Utilize internal programs to communicate with sales team and other internal employees
• Provide excellent customer service via email and phone
• Perform other clerical receptionist duties such as print, copy, file and fax
• Contribute to team efforts by accomplishing related tasks as needed
• Maintain safe and clean reception area by complying with procedures, rules and regulations

Qualifications

• Proven work experience as a receptionist, front office representative or similar role
• Proficiency in Microsoft Office suite
• Hands-on experience with office equipment (fax machines and printers)
• Excellent organization skills
• Multitasking and time-management skills with ability to prioritize tasks in fast paced environment
• Ability to be resourceful and proactive when issues arise
• Customer interaction experience with customer focus
• Associates degree preferred or industry experience equivalent
• Experience 1-2 years of receptionist or customer service role
• Familiarity with phone systems and email
• Knowledge of Cisco Jabber