Receptionist - Bilingual English/Spanish (Temporary) (Part-Time: 1 day/week)

While we encourage all interested applicants to apply, we do give priority to those who live in, or near, our service counties: Santa Cruz, Monterey, Merced, San Benito, and Mariposa.

About the role

This is a temporary position estimated to run from August 2026 through December 2026. The length of the assignment is dependent on business need and dates may change. If selected, you would be an employee of a temporary employment agency that we would connect you with. This is a part-time opportunity, one day a week (Wednesday), 8:00 am to 5:00 pm.

Responsibilities

• Performs highly visible greeting and communication functions for employees, members, providers, and visitors; routes calls and trains other staff in reception functions
• Provides administrative and clerical support related to Facilities and Administrative Services Department activities

Requirements

Knowledge of:

• Bilingual (English/Spanish)
• General administrative procedures and standard business office practices
• The principles and practices of customer service
• The utilization of multi-line telephone systems
• Windows-based PC systems, Microsoft Word, and Outlook

Ability to:

• Respond to callers and visitors in a courteous and professional manner
• Perform multiple tasks within allocated timeframes
• Interpret, explain, and apply processes, policies, and procedures
• Create forms, documents, and correspondence
• Coordinate special events and projects
• Exercise tact and diplomacy and demonstrate strong customer service skills

Qualifications

• High school diploma or equivalent
• Two years of experience performing general clerical and reception duties (an Associate’s degree may substitute for one year of the required experience); or an equivalent combination of education and experience which would provide the required knowledge, skills, and abilities may be qualifying

Other Information

We are in a hybrid work environment, and we anticipate that the interview process will take place remotely via Microsoft Teams. While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected. In-office or in-community presence may be required for some positions and is dependent on business need.

Pay

Zone 1 Pay Range: $21.00 - $27.00. Typical areas in Zone 1: Santa Cruz, San Benito, Monterey Counties, Bay Area, Sacramento, Los Angeles, and San Diego areas. The applicable salary ranges are based on work location and are aligned to a zone according to the cost of labor in your area. Final compensation will be determined by qualifications, internal equity, market factors, and geographic location.

Benefits

Available for all regular Alliance employees working more than 30 hours per week (temporary employees on assignment at the Alliance are connected to a staffing agency with separate benefit options):

• Medical, Dental, and Vision Plans
• Ample Paid Time Off
• 12 Paid Holidays per year
• 401(a) Retirement Plan
• 457 Deferred Compensation Plan
• Robust Health and Wellness Program
• Onsite EV Charging Stations

About Us

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. As a regional non-profit health plan, we serve members in Mariposa, Merced, Monterey, San Benito, and Santa Cruz counties.