Receptionist

About the role

Villa At Parkridge is seeking a Receptionist to assist the Administrator and other key personnel in managing incoming calls and schedules. The Receptionist greets employees, residents, and guests in a timely and professional manner while maintaining security.

Responsibilities

• Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
• Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
• Oversees all mail in the facility, including sorting and distributing mail.
• Efficiently contacts appropriate staff members with referrals and ensures all referral-related calls reach the right party promptly.
• Performs basic bookkeeping, filing, and clerical duties.
• May assist Business Office Manager with accounts payable receipts.
• Welcomes and provides a link to the online application for job seekers.
• Sends emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

Requirements

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.

Skills

• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize, and work under pressure.

Physical Requirements

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing, and pulling (with or without mechanical aids).
• Ability to distinguish smells and temperatures.
• Limited potential for exposure to environmental hazards.
• Understanding and adherence to company safety standards and protocols.

Benefits

• Daily Pay & Competitive Compensation
• Tuition Reimbursement Program
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• And much more!

The above benefits apply to full-time employees working 30 or more hours per week. Eligibility for specific benefits may vary depending on employment status and location.

About Villa Healthcare

At Villa, we believe great care begins with how we treat our people. When our team members feel supported, respected, and empowered, better outcomes follow for residents and their families. Whether you're at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing.

Villa Healthcare has a long and successful history of providing both short- and long-term skilled nursing care. We are committed to personalized, integrated care that considers the total well-being of every guest and their family members, going beyond simply meeting expectations. This commitment is reflected in our empathetic and respectful culture, where we honor individual preferences and needs so each guest can feel at home while working toward optimal health outcomes.

As a member of the Villa team, employees are expected to uphold our B.E.T.T.E.R. Service Excellence Code of Conduct by:

• Being welcoming to all
• Establishing meaningful relationships
• Demonstrating Trust and respect
• Supporting Teamwork
• Engaging and communicating openly
• Recognizing one another’s contributions