Receptionist

Essential Responsibilities

• Greet visitors who come into the building and direct them to the appropriate person or place.
• Monitor the foyer and reception area and make sure clients are not loitering or wandering the building.
• Answer all incoming phone calls and direct the calls to the correct person.
• If the person is unavailable, take a written message.
• Absorb and communicate basic information requested from phone clients and visitors.
• Absorb and assist in scheduling appointments for clients to see other staff members as needed.
• Receive, sort, and distribute mail/packages according to Salvation Army policy.
• Send outgoing mail with the mail carrier.
• Communicate effectively and professionally with co-workers, supervisors, volunteers and visitors.
• Perform other duties as assigned.

Qualifications

• Education/Experience: High School Diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• One year of receptionist experience preferred.