Receptionist

About the role

Comprehensive Woman's Care, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to join their growing team. The Receptionist is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person.

Responsibilities

• Greeting every patient with a smile
• Completing and updating patients' insurance information with accuracy and efficiency
• Utilizing the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and/or the diagnostic technician
• Completing the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers
• Verifying insurance eligibility to ensure timely billing to a third party vendor
• Collecting co-pays and deductibles as directed by the billing policies
• Answering the appointment line and checking the Email appointment request system
• Scheduling appointments for the patients at one of the office sites and/or diagnostic departments

Requirements

• Must have a strong commitment to providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs
• Experience in a medical setting preferred
• New graduates from a receptionist program welcome
• Previous customer service experience required
• 1 year previous medical office experience preferred
• Strong communication skills both oral and written
• Must be detailed orientated and have the ability to multitask

Benefits

As a full-time team member, you will have access to a range of benefits to include Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off, Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people.