Receptionist

This is a temporary position lasting up to 12 weeks, with a pay rate of $15/hr.

About the Organization

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary

To answer incoming phone calls, greet incoming clients and donors, and assist the Social Service Department in determining eligibility and setting appointments for clients with case workers.

Responsibilities

• Greet all incoming clients/visitors in a friendly, professional manner.
• Answer phone calls in a pleasant, courteous manner.
• Direct assistance-needed calls and walk-in clients to the appropriate Family Service Programs and/or outside agencies to meet their needs.
• Perform general administrative clerical duties, including but not limited to photocopying, scanning, filing, and office supply management for supply orders.
• Provide paperwork and information about Pathway of Hope to incoming clients seeking assistance.
• Assist office staff with mailings and projects.
• Assist with maintaining records and track information of in-office programs such as food pantry, general assistance, and other special projects as assigned.
• Determine preliminary eligibility of clients for internal programs and services; competently fill out documents completely and accurately.
• Assist with seasonal activities.
• All other duties as assigned.

Requirements

• High School Diploma/GED. Some secondary education preferred.
• Minimum of 1 year of related experience in reception, telephone work, or data processing preferred. Equivalent combination of education and experience will be considered.
• Ability to work with people of varying backgrounds and cultures with patience and respect.
• Ability to establish priorities, work independently, and proceed with objectives with little supervision.
• Intermediate skills in Microsoft software, including Word, Excel, PowerPoint, and Access, as well as the ability to access payroll, timekeeping, and personal data via a web-based system.
• Administrative skills, including utilization of standard office equipment, data entry, 10-key, attention to detail, and filing.
• Good communication skills, both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.
• Must pass all applicable background checks.
• Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Physical Requirements

• Must be able to stand, walk, sit, use hands and fingers, reach with hands and arms, stoop, crouch, talk, and hear.
• Must be able to lift 20 pounds.

Working Conditions

The work environment is a business office setting with office equipment, moderate traffic, and noise levels.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Pay

$15/hr

Schedule

Temporary position lasting up to 12 weeks.