Receptionist

About the Role

North Valley Behavioral Hospital is looking for a full-time Receptionist to support our patient care team at our hospital. The number one priority for all staff is clinical excellence with exceptional compliance performance.

Responsibilities

• Gathers registration information and registers all patients coming into the hospital.
• Relays incoming and outgoing telephone calls, and operates public address or paging system as requested.
• Greets visitors and patients and gives directions as needed.
• Demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

Qualifications

• Education: High School Diploma or GED required. Two years of work-related experience may be considered in lieu of a diploma if the experience is directly related to the role, though a diploma is preferred for handling sensitive information and interacting with patients in a healthcare setting.
• Experience: 1 year minimum of prior administrative or medical office experience highly preferred, including hospital registration and insurance experience. Clerical and switchboard experience preferred. Familiarity with handling front-office responsibilities and documentation is preferred.
• Certifications: Basic Life Support (BLS) and Handle with Care (HWC) required and to be obtained during orientation.
• Demonstrable customer service and communication skills.

Benefits

• Competitive pay rates
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart