Receptionist

About the Role

Our client, a world-class strategic financial services firm, is seeking a Receptionist who will contribute to an environment defined by expertise, inclusivity, and a passion for elevating client experiences. This firm prides itself on its collaborative environment and great work/life balance. This position is on site at their beautiful Midtown, Manhattan office.

Who You Are

• A service-oriented professional who thrives in a fast-paced, people-facing environment
• Skilled at managing competing priorities while maintaining warmth, clarity, and professionalism
• Confident communicating with individuals at all levels, including senior leadership
• Comfortable acting as the central hub for information, coordination, and guest experience
• Adept with MS Office and quick to learn new systems
• Someone who brings sound judgment, urgency, and a polished presence to every interaction
• Experienced in reception, customer service, administrative support, hospitality, or related fields
• Bachelor's degree preferred but not required

What You'll Do

• Serve as the primary point of contact for employees, visitors, and clients entering the office
• Oversee guest check-in, ensure proper routing, and communicate arrivals to internal teams
• Manage a multi-line phone system, screen sales outreach, and direct calls appropriately
• Coordinate conference room bookings, catering needs, and scheduling requests in partnership with administrative and café teams
• Use MS Office daily for calendars, room reservations, and internal communications
• Support cross-departmental projects and assist with ad hoc tasks as needs arise
• Provide concierge-style support including dining reservations, car service coordination, and other executive requests
• Maintain subscriptions and office resources such as newspapers and magazines
• Direct employees to Security, Helpdesk, Facilities, or HR contacts when needed
• Partner closely with the Founder/CEO's Office, Executive Support Team, and administrative colleagues

What Success Looks Like

• A seamless, welcoming front-of-house experience for all visitors and employees
• Strong relationships with senior leaders, administrative partners, and cross-functional teams
• A front desk that operates as an organized, reliable, and highly professional command center
• Proactive problem-solving and the ability to anticipate needs before they arise
• Consistent follow-through, polished communication, and a reputation for dependability
• A growing understanding of the firm's operations and the ability to take on responsibilities beyond core reception duties

Pay

$65,000 – 70,000 annually, based on experience

Location

New York, NY