Receptionist

About the Role

The Receptionist 1 provides front desk support, managing incoming and outgoing calls, greeting visitors, and performing basic administrative tasks to ensure smooth clinic operations.

Works under close guidance within established guidelines, focusing on quality and priorities. The role involves routine, patterned tasks with limited decision-making authority.

Responsibilities

• Operate multi-line phone systems and relay messages accurately
• Issue visitor passes and direct visitors to appropriate staff
• Respond to routine inquiries
• Handle administrative duties such as booking rooms, mailing, and courier activities

Requirements

• High School Diploma or GED
• Bilingual in English and Spanish
• At least one year of experience in healthcare or customer service
• Excellent customer service and teamwork skills
• Comfortable with patient-facing roles, including TB screening

Preferred Qualifications

• Knowledge of medical terminology
• Experience with EMR systems

Benefits

• Competitive pay
• Benefits package
• Potential bonuses