Receptionist

About the role

We are looking for a detail-oriented and personable Receptionist to support daily front-desk operations in Allentown, Pennsylvania. This role is ideal for someone who enjoys creating a positive first impression, managing a busy phone line, and providing dependable administrative support. The role requires strong communication skills, attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced office setting.

Responsibilities

• Welcome visitors and maintain a courteous front-desk experience for guests, employees, and clients.
• Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and take accurate messages when needed.
• Provide administrative assistance to attorneys and the Human Resources Manager by handling a variety of office support tasks.
• Coordinate routine front-office activities to help ensure smooth day-to-day operations and timely communication across the office.
• Prepare, organize, and distribute documents or correspondence while maintaining accuracy and professionalism.
• Monitor reception and common office areas to ensure they remain orderly, well-maintained, and ready for visitors.
• Assist with additional clerical and administrative assignments as business needs arise.

Requirements

• High school diploma required.
• Prior experience performing receptionist or front-desk support duties is preferred.
• Ability to confidently handle inbound calls using a multi-line or switchboard phone system.
• Strong verbal and written communication skills with a welcoming and detail-oriented demeanor.
• Proficiency with Microsoft Office applications and general computer use.
• Demonstrated ability to manage multiple tasks efficiently in a busy office environment.
• Excellent organizational skills and close attention to detail.
• Commitment to providing responsive, service-oriented support to visitors and internal staff.