Receptionist

A-Better Heat & Air Conditioning, a leading Oklahoma-based HVAC contractor with over 40 years of industry experience, is seeking a professional and welcoming Receptionist to join our team. This is a full-time position based in Oklahoma City, Oklahoma.

Responsibilities

• Serve as the first point of contact for the company, greeting clients and visitors in a warm and professional manner.
• Manage a multi-line telephone system, answering, screening, and forwarding incoming calls.
• Schedule service appointments and dispatch technicians efficiently.
• Respond to customer enquiries, providing accurate information about our heating, ventilation, and air conditioning services.
• Perform general administrative duties, including data entry, filing, photocopying, and managing correspondence.
• Maintain a clean, organised, and presentable reception area.
• Receive, sort, and distribute daily mail and deliveries.
• Provide administrative support to other team members as required to contribute to the team's success.

Qualifications

• Proven work experience as a Receptionist, Front Desk Agent, or in a similar customer-facing administrative role.
• Exceptional interpersonal and communication skills, both written and verbal.
• Strong organisational skills with the ability to multi-task, prioritise, and work under pressure.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• A professional appearance and a positive, welcoming attitude.
• Excellent time-management abilities and attention to detail.
• A high school diploma or equivalent is required.
• Previous experience in the HVAC or a related trade industry is desirable but not essential.

Pay

$28.00 - $45.00 per hour