Receptionist

About the role

Pinnacle Treatment Centers is a leading provider of addiction treatment services, serving over 30,000 patients daily. Our mission is to support recovery and improve the lives of individuals, families, and communities through effective treatment.

Responsibilities

• Welcome visitors/patients by greeting them in person or on the telephone; answer or refer inquiries.
• Responsible for cash collection and daily balancing.
• Perform all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/deposits.
• Maintain safety and cleanliness of the reception area by following policies, procedures, and regulations.
• Process intakes, assist guests, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses on time as required.
• Other duties as assigned.

Requirements

• High school diploma/GED or equivalent work experience.
• One (1) year of experience in an office setting; experience in the medical field is a plus.
• Current and valid driver's license in state of employment.
• This role may require localized travel up to 10%.
• Preferred: Associate’s degree.
• One (1) year experience working in substance use and/or mental health field.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company-sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability, and accident insurance.
• SUBSTANCE USE DISORDER TREATMENT AND RECOVERY LOAN REPAYMENT PROGRAM (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Skills

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Pay

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Schedule

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