Receptionist

About the Role

NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. Our hospitals use an interdisciplinary, multi-specialty approach that delivers high-quality, patient-centered care. Crown Point Hospital is looking for a full-time Receptionist to support our patient care team in Crown Point, IN. The number one priority for all staff is clinical excellence with exceptional compliance performance.

Responsibilities

• Gathers registration information and registers all patients coming into the hospital.
• Relays incoming and outgoing telephone calls, and operates public address or paging system as requested.
• Greets visitors and patients and gives directions as needed.
• Demonstrates our values of integrity, compassion, respect, diversity, teamwork, excellence, and innovation in work activities and interactions.

Requirements

• High School Diploma or GED required. Two years of work-related experience may be considered in lieu of a diploma if the experience is directly related to the role, though a diploma is preferred for handling sensitive information and interacting with patients in a healthcare setting.
• 1 year minimum of prior administrative or medical office experience highly preferred, including hospital registration and insurance experience.
• Clerical and switchboard experience preferred.
• Familiarity with handling front-office responsibilities and documentation is preferred.
• Basic Life Support (BLS) and Handle with Care (HWC) required and to be obtained during orientation.
• Demonstrable customer service and communication skills.

Benefits

• Competitive pay rates
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart