Receptionist

Essential Duties And Responsibilities

• Greets, assists and directs visitors, residents and other individuals
• Assists visitors and residents to various locations in the Village when appropriate
• Calls for an escort when necessary
• Answers the phone, communicates professionally through Radio with other staff members, receives messages, flowers, newspapers and other items and notifies appropriate personnel
• Delivers or arranges for the delivery of items to residents and appropriate personnel
• Maintains files on resident’s requests for meal service as well as other needs
• Maintains/directs Administrative Assistant with Monthly BAR Report, Weekly Indicator Report, Vacancy/Occupancy Notices, and other Administrative Reports and/or Projects
• Maintains/assists in care and maintenance of department equipment and supplies
• Maintains Adult Day Check in/Check out for those participating in the program
• Participates in educational programs and inservice meetings; attends meetings as required
• Handles all incoming emergencies through Call-for-Aid System. Notifies and directs appropriate personnel. Serves as “hand holder” to upset residents. Also serves as “front of the house” eyes and ears, reporting issues of importance to the President
• Schedules resident transportation requests
• Inputs maintenance and housekeeping work orders
• Maintains Outlook calendar for Associate Executive Director, and guest room reservations
• Fills in as needed for Administrative Assistants/Receptionists
• Sorts and distributes all incoming correspondence
• Receives daily prescriptions from Pharmacies and delivers to nursing department for reconciliation
• Assists team with additional requests as needed and performs other duties as assigned

Qualifications

• Education: High School or equivalent
• Experience: Reading and writing skills

Day & Evening Shift / 12hrs/wk