Receptionist

About the role

Life Care Center of Federal Way is set on beautiful Easter Lake in Federal Way, Washington. We offer inpatient and outpatient rehabilitation services, short-term and long-term care and a variety of other skilled nursing services to meet each patient's individual care needs. We are currently seeking a qualified receptionist to join our team. As our associate, we believe you are our most valuable resource. We provide an environment where you will thrive, grow, and always feel supported.

Responsibilities

• Performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards
• Serves as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Operates the facility phone and paging system effectively
• Exhibits excellent customer service and a positive attitude towards patients
• Assists in the evacuation of patients
• Demonstrates dependable, regular attendance
• Concentrates and uses reasoning skills and good judgment
• Communicates and functions productively on an interdisciplinary team
• Sits, stands, bends, lifts, pushes, pulls, stoops, walks, reaches, and moves intermittently during working hours
• Reads, writes, speaks, and understands the English language

Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and email
• Makes independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implements and interprets the programs, goals, objectives, policies, and procedures of the department
• Performs proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understands and follows company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training