Receptionist

About the Role

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day. This role is ideal if you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment.

Responsibilities

• Greet customers and manage check-ins
• Answer phones and assist with customer inquiries
• Support stylists and salon management throughout the day
• Maintain a clean, organized, and welcoming front area
• Provide accurate wait times and help manage the flow of guests
• Use salon technology, including Online Check-In and the Great Clips App

Requirements

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations
• Ability to stand for the majority of your shift

No cosmetology or barber license is required. However, this role can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Benefits

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology
• Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations

About the Company

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ

Q: Is this a customer-facing position?
A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment.

Q: Will I be expected to stand during my shift as a receptionist?
A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift.

Q: Do I need salon experience to apply?
A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.

Q: What kind of training is provided for Receptionists?
A: Receptionists receive training on salon systems, customer service, and daily operations.

Q: Are there opportunities to grow from Receptionist into other roles?
A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.