Receptionist

Key Responsibilities

• Greet and assist all clients, guests, and visitors; determine their needs and direct them accordingly.
• Maintain a welcoming and professional reception area and showroom environment.
• Ensure proper signage and cleanliness are upheld in common areas.
• Answer, screen, and route incoming calls to the appropriate personnel.
• Take accurate messages and schedule appointments as needed.
• Provide information to callers and respond to general inquiries.
• Perform light administrative tasks including filing, record-keeping, and mail distribution.
• Aid other departments with clerical support and special projects as assigned.
• Perform other duties as assigned by Management.
• Maintain office supplies and notify the appropriate team for replenishment.
• Receive, sort, and distribute mail, deliveries, and packages.
• Cook outgoing shipments and courier pickups.
• Perform light cleaning duties in the reception and showroom areas as needed.
• Monitor and report any facility-related concerns to management.

Preferred Qualifications

• A high school diploma or equivalent.
• Excellent verbal communication and interpersonal skills.
• A strong customer service orientation.
• Proficiency with Google Sheets, Microsoft Office Suite, or similar programs.
• Previous experience in reception or customer-facing administrative roles is a plus.
• The ability to remain professional and composed in a fast-paced environment.
• A detail-oriented and dependable individual with strong organizational skills.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds occasionally.

Benefits

• Competitive salary based on experience.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Holiday Savings Plan.
• Store discounts for employees.