Receptionist

Summary

Receives callers at community/office, determines nature of business, and directs callers to destination by performing the following duties.

Responsibilities

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction
• Directs caller to destination and records name, time of call, nature of business, and person called upon
• Takes messages accurately including correct spelling of names and phone number
• Operates multi-line telephone console to receive incoming messages
• Greet incoming visitors, screen visitors in lobby if unfamiliar
• May cash checks; sell stamps, bill residents for meal charges by entering data on computer system
• Sells meal tickets to employees and issues visitors pass when required
• Makes guest room reservations
• Monitor fire alarms, call 911 if applicable and direct emergency personnel
• Keeps track of keys to residents, employees and vendors
• Performs variety of clerical duties, which may include various projects for the Executive Director, Marketing, Accounting and Activity Departments
• Reports any safety hazards and/or accidents to supervisor
• Attends all mandatory in-service meetings
• Complies with all department and facilities policies and procedures

Requirements

• Education with Equivalent Qualifications: Essential High School diploma or GED
• Experience With Equivalent Qualifications

Qualifications

Compensation Disclaimer: The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate’s knowledge, skills, experience, training, education, and licensure/certifications (as applicable).

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws.

Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and criminal background clearance.