Receptionist
About the role
Be the first point of contact at our hospital, creating positive impressions and ensuring a smooth, friendly experience for visitors and callers. Your role as the face of our organization is pivotal, contributing to a warm environment. You will operate the switchboard, manage front desk reception, and provide crucial clerical support across departments to ensure effective communication and operational efficiency.
Responsibilities
- Answer all incoming calls and route to appropriate area or individual.
- Greet all visitors; assist them in signing in and wearing a badge.
- Enter and scan deposits, charges, and adjustments as directed.
- Run and distribute census reports each morning and at end of day.
- Assist in the entry of information related to admits, discharges, and physician changes.
- Scan all correspondence and any miscellaneous items.
- Check all therapy charges and attach census to the back of each therapist's batch.
Requirements
- High school diploma or equivalent preferred.
- Working knowledge of switchboard equipment preferred.
- Ability to use computer systems and complete data entry is preferred.
- Knowledge of 10-key data entry method preferred.
- Detail-oriented with the ability to coordinate, analyze, and make decisions.
- Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.
Benefits
- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Opportunities for tuition reimbursement and continuous education.
- Company-matching 401(k) and employee stock purchase plans.
- Flexible spending and health savings accounts.
About Us
At Encompass Health, you'll experience the difference the moment you become a part of our team. We are a rapidly growing national inpatient rehabilitation leader, offering growth opportunities and uniting for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals.
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. We celebrate and welcome diversity in our inclusive culture and provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.