Receptionist

Responsibilities

• Greet and welcome all visitors and clients in a friendly and professional manner, directing them to the appropriate department or individual.
• Answer incoming calls, directing them to the appropriate personnel, and taking clear messages when necessary.
• Aid clients and team members with various requests, ensuring smooth coordination of meeting logistics, office supplies, and other administrative tasks.
• Liaise with facilities and maintenance teams for office repairs or issues, ensuring the office environment is well-maintained.
• Aid in the preparation of meeting rooms, including setup, catering orders, and ensuring all necessary materials are available.
• Provide clerical support such as document preparation, filing, and maintaining organized records as needed by the team.
• Maintain cleanliness and order in the reception and kitchen areas. Ensure common areas are stocked with essential office supplies and place weekly supplies and grocery orders.
• Receive and distribute incoming mail, deliveries, and faxes in a timely and organized manner.

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Concur or document management systems is highly desirable but not required.
• Ability to multitask, prioritize tasks, and meet deadlines with minimal supervision.
• Strong attention to detail is crucial to success in this role.
• Exceptional verbal and written communication skills.
• Ability to approach problems logically, offering solutions that support the team’s needs.
• Comfortable working in a fast-paced, ever-changing environment and able to handle a variety of tasks concurrently.

Qualifications

• High school diploma or equivalent or relevant certifications in office administration or a related field is preferred.
• At least 2 years of experience in a receptionist or support role in a fast-paced environment. Experience in greeting guests and handling administrative responsibilities.

Skills

• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Organizational Excellence: Ability to multitask, prioritize tasks, and meet deadlines with minimal supervision.
• Communication: Exceptional verbal and written communication skills.
• Problem-Solving: Ability to approach problems logically, offering solutions that support the team’s needs.
• Adaptability: Comfortable working in a fast-paced, ever-changing environment and able to handle a variety of tasks concurrently.

Benefits

The salary range for this full-time role is $22.55-$28.58 per hour. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate’s experience, skills, and qualifications, including client requirements. In addition to base salary, Cumming Group offers a comprehensive benefits package including:

• Medical
• Dental Insurance
• Vision Insurance
• 401(k)
• 401(k) Matching
• Paid Time Off
• Paid Holidays
• Short and long-term disability
• Employee Assistance Program