Receptionist

About Us

Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity, Brookdale is a nationwide company with 589 communities as of November 30, 2025. We offer:

• Gracious hospitality and neighborliness for our residents and families.
• A home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leadership in clinical care.
• Extensive corporate support including a robust training program.
• Many opportunities to grow and learn as a professional.

Responsibilities

• Greets all visitors entering the community, answers questions, ensures visitors sign guest sheets, and answers/directs phone calls to the proper residents and staff.
• Sorts, delivers, and collects incoming/outgoing community and resident mail.
• Performs basic office/clerical functions and maintains visitor logs.
• Responds to resident emergencies by calling appropriate internal and external parties based on community protocol.

Qualifications

What it takes to be a Receptionist at Brookdale:

• Greets all visitors entering the community, answers questions, ensures visitors sign guest sheets, and answers/directs phone calls to the proper residents and staff.
• Sorts, delivers, and collects incoming/outgoing community and resident mail.
• Performs basic office/clerical functions and maintains visitor logs.
• May respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Benefits

Brookdale offers a full suite of benefits that vary by employment status:

Part- and Full-Time Benefits Eligibility

• Medical, dental, and vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full-Time Only Benefits Eligibility

• Paid time off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Short- and long-term disability
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
• Tuition reimbursement

Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

To support associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with the company for at least a year.