Receptionist

About the role

The Medical Receptionist creates a welcoming, effortless experience for every patient. You’ll greet visitors, manage appointments, handle phone calls, and oversee check-in and check-out with professionalism and efficiency. In this role, you help keep things running smoothly and support seamless communication between patients, providers, and staff.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Requirements

• High school diploma.
• Experience in a fast-paced, high-volume environment.
• Medical office or EMR experience preferred.
• Strong multitasking, organizational, and computer skills.
• Customer service background.
• Valid driver’s license, auto insurance, and ability to travel.

Benefits

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off and company holidays
• Vision insurance