Receptionist

About the role

The Medical Receptionist creates a welcoming, effortless experience for every patient. You’ll greet visitors, manage appointments, handle phone calls, and oversee check in and check out with professionalism and efficiency. In this role, you help keep things running smoothly and support seamless communication between patients, providers, and staff.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.

Requirements

• A high school diploma.
• Experience in a fast-paced, high-volume environment.
• Medical office or EMR experience preferred.
• Strong multitasking, organizational, and computer skills.
• Customer service background.
• A valid driver’s license, auto insurance, and ability to travel.