Receptionist and Development Assistant

Essential Duties and Responsibilities

• Provide exceptional customer service to all campus visitors, families, students, and faculty
• Manage front desk operations: Answer and route incoming calls and respond to general inquiries
• Receive, sort, and distribute incoming mail and packages
• Cookise outgoing mail and deliveries
• Facilitate student arrivals and departures during the school day
• Maintain a clean, organized, and welcoming reception area
• Manage campus store items (e.g., Fay Gear), including sales and inventory
• Maintain accurate constituent records in the donor database (e.g., Raiser’s Edge), including updates to contact information
• Perform regular gift entry and process donations in a timely and accurate manner
• Generate acknowledgement letters and pledge reminders
• Support data integrity and organization of Advancement records
• Provide administrative support to the Director of Advancement and Advancement team
• Aid in preparation of reports, mailings, and Advancement materials
• Maintain organized files and records related to Advancement activities
• Support general office coordination and workflow within the Advancement team
• Provide support for Advancement events, including: Assisting with invitations, RSVPs, and event materials
• Prepare nametags, guest lists, and collateral
• Attend school events as needed in support of Advancement initiatives

Qualifications

• Prior reception, administrative, or development experience preferred
• Experience working in a school or nonprofit environment preferred
• Bachelor’s degree required
• Proficiency in Microsoft Office required
• Experience with Raiser’s Edge or similar donor database required
• Strong interpersonal and customer service skills required